--- title: "United Healthcare (UHC): July 2023 Medical Policy Update" description: "**Update: Effective Aug 1st, UHC reversed their decision to require a POC, but has kept their decision to require “time in / time out”. The rest of the article will state the original announcement. UnitedHealthcare (UHC) has revised their Habilitation […]" --- [Skip to content](https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update#main-content) [![OptimisPT EMR logo](https://engage.optimispt.com/hs-fs/hubfs/OptimisPT%20logo%20new.png?width=253&height=94&name=OptimisPT%20logo%20new.png)](https://www.optimispt.com/) Open main navigation Close main navigation Jul 7, 2023, 9:19:05 AM # United Healthcare (UHC): July 2023 Medical Policy Update ![Picture of OptimisPT](https://engage.optimispt.com/hs-fs/hubfs/opt%20logo%20image.png?width=50&name=opt%20logo%20image.png) [OptimisPT](https://engage.optimispt.com/blog/author/optimispt) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update) [Twitter icon](https://twitter.com/intent/tweet?url=https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update) [Share this page on Facebook](mailto:?body=https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update) *\*\*Update: Effective Aug 1st, UHC reversed their decision to require a POC, but has kept their decision to require “time in / time out”. The rest of the article will state the original announcement.* UnitedHealthcare (UHC) has revised their Habilitation and Rehabilitation Therapy (Occupational, Physical and Speech) medical policy for their Commercial and Oxford Products. The revised effective date is July 1, 2023.   ### United Healthcare Commercial The medical policy applies to ALL United Healthcare Commercial benefit plans. ### United Healthcare Individual Exchange The medical policy applies to Individual Exchange benefit plans in all states EXCEPT: - Colorado, - Massachusetts,  - Nevada, and  - New York. Click [here](https://www.uhcprovider.com/content/dam/provider/docs/public/policies/index/commercial/habilitative-services-outpatient-rehabilitation-therapy-07012023.pdf) to access the full UHC Medical Policy Update ### The two elements that rehab providers need to especially pay attention to are: - Including Start and Stop Times in the documentation - Requirement for a Plan of Care (POC) Certification to be signed by the referring physician ### Where can I make the necessary updates in OptimisPT? **Start and Stop Times**: This can be found when you’re creating your document.  If you do not see these fields, please let us know via the support tab and we’ll make sure the feature is toggled on for your practice: ![](https://engage.optimispt.com/hs-fs/hubfs/Imported_Blog_Media/xM53gUrQS0z0GKxk1Te-m1ISEt9OojBKB4jfZ_wDNOp3A9zk7pbLxTmmYZdHCF0MlHSuHdqhVQoh2bze3ufyxRM9WQJ6LV2rd_mPTCRckw4Q1HlRu3yDxh8WYR8NOSwiIoLs0C6qtUTtW04JCmPNvgQ.jpeg?width=526&height=314&name=xM53gUrQS0z0GKxk1Te-m1ISEt9OojBKB4jfZ_wDNOp3A9zk7pbLxTmmYZdHCF0MlHSuHdqhVQoh2bze3ufyxRM9WQJ6LV2rd_mPTCRckw4Q1HlRu3yDxh8WYR8NOSwiIoLs0C6qtUTtW04JCmPNvgQ.jpeg) **POC Certification**: To turn on the POC certification fields for UHC, it is done at the insurance level ![](https://engage.optimispt.com/hubfs/Imported_Blog_Media/M_NU0PKVoFm6YqzpJISv3oJbbJ41iS0veaNUQclVwR3I_h0pHDfQHO4Xkkcg_sjgAmh_gzuHb8jZ4nu8L7c_hl0zaibrWkDYpKNskdnG3xmxBWxUTgkFZmvYeYN7NQPS8-EHfmD2r4giJIQ21kbuylA.jpeg) You’ll then follow POC standards as you do with your Medicare patients. You’ll be able to filter the “Days to POC Expiration” and “Medicare Certification Status” reports for UHC patients to track them as well. Thank you for choosing OptimisPT as your Practice Partner. If you are not yet an OptimisPT subscriber, click [here](http://optimispt.com) to schedule a demo! [Physical Therapy](https://engage.optimispt.com/blog/tag/physical-therapy), [Compliance](https://engage.optimispt.com/blog/tag/compliance) ## Related posts [Practice Management](https://engage.optimispt.com/blog/tag/practice-management), [Documentation & EMR](https://engage.optimispt.com/blog/tag/documentation-emr) ## [Key Considerations in Starting Your Own Rehab Therapy Practice](https://engage.optimispt.com/blog/key-considerations-in-starting-your-own-rehab-therapy-practice) ![Picture of OptimisPT](https://engage.optimispt.com/hs-fs/hubfs/opt%20logo%20image.png?width=50&name=opt%20logo%20image.png) [OptimisPT](https://engage.optimispt.com/blog/author/optimispt) Feb 22, 2022, 5:23:44 AM By: Jennifer Heiligman, PT, MPT [Read more](https://engage.optimispt.com/blog/key-considerations-in-starting-your-own-rehab-therapy-practice) [![](https://engage.optimispt.com/hs-fs/hubfs/Canva%20images/Healthcare%20policy%20update.jpg?height=200&name=Healthcare%20policy%20update.jpg)](https://engage.optimispt.com/blog/the-impact-of-united-healthcares-updated-policy-on-outpatient-physical-therapy) [Compliance](https://engage.optimispt.com/blog/tag/compliance), [Documentation & EMR](https://engage.optimispt.com/blog/tag/documentation-emr), [Admin](https://engage.optimispt.com/blog/tag/admin), [Billing](https://engage.optimispt.com/blog/tag/billing), [united health care](https://engage.optimispt.com/blog/tag/united-health-care), [Outpatient Therapy](https://engage.optimispt.com/blog/tag/outpatient-therapy), [physical therapist](https://engage.optimispt.com/blog/tag/physical-therapist), [2024](https://engage.optimispt.com/blog/tag/2024), [united health care policy update](https://engage.optimispt.com/blog/tag/united-health-care-policy-update) ## [The Impact of United Healthcare's Updated Policy on Outpatient Physical Therapy](https://engage.optimispt.com/blog/the-impact-of-united-healthcares-updated-policy-on-outpatient-physical-therapy) [Chae Canon](https://engage.optimispt.com/blog/author/chae-canon) Aug 7, 2024, 12:24:58 PM As of August 1st, 2024 United Healthcare (UHC) has implemented a significant policy update... [Read more](https://engage.optimispt.com/blog/the-impact-of-united-healthcares-updated-policy-on-outpatient-physical-therapy) [Practice Management](https://engage.optimispt.com/blog/tag/practice-management), [Documentation & EMR](https://engage.optimispt.com/blog/tag/documentation-emr) ## [OptimisPT Makes Implementing a New EMR Painless!](https://engage.optimispt.com/blog/optimispt-makes-implementing-a-new-emr-painless) ![Picture of OptimisPT](https://engage.optimispt.com/hs-fs/hubfs/opt%20logo%20image.png?width=50&name=opt%20logo%20image.png) [OptimisPT](https://engage.optimispt.com/blog/author/optimispt) Aug 15, 2022, 4:55:18 AM By: Jennifer Heiligman, PT, MPT [Read more](https://engage.optimispt.com/blog/optimispt-makes-implementing-a-new-emr-painless) [facebook-f icon](https://www.facebook.com/optimispt/) [linkedin-in icon](https://www.linkedin.com/company/optimisptemr) [Twitter icon](https://twitter.com/optimispt) [instagram icon](https://www.instagram.com/optimispt) --- [![OptimisPT digital logo](https://engage.optimispt.com/hs-fs/hubfs/OptimisPT%20logo%20new-2.png?width=300&height=112&name=OptimisPT%20logo%20new-2.png "OptimisPT digital logo")](https://www.optimispt.com) Copyright © 2026, OptimisPT ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "OptimisPT", "url" : "https://engage.optimispt.com/blog/author/optimispt" }, "dateModified" : "2024-03-07T13:55:44.053Z", "datePublished" : "2023-07-07T16:19:05.000Z", "headline" : "United Healthcare (UHC): July 2023 Medical Policy Update", "mainEntityOfPage" : { "@id" : "https://engage.optimispt.com/blog/united-healthcare-uhc-july-2023-medical-policy-update", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://engage.optimispt.com/hubfs/OptimisPT%20logo%20new-2.png" }, "name" : "OptimisPT" } } ```